No prompt-body logging
We do not store prompts, messages, or request body content in request logs. That reduces database load and reduces sensitive data surface area.
Legal · Privacy
Privacy Policy
How KiteRouter handles account information, support requests, payment records, and the security controls around your API gateway workspace.
Privacy posture
We are not interested in your request bodies.
KiteRouter is a routing and billing gateway, not a data-harvesting layer. We keep status, token, cost, latency, key, model, and routing metadata needed to operate the service. Prompt and message bodies pass through to the selected upstream provider (for example: OpenAI, Anthropic, Google, Mistral, Meta, DeepSeek).
Check upstream provider policies
Your main data-use concern should be the upstream model provider you choose, such as OpenAI, Anthropic, Google, Mistral, Meta, DeepSeek, or other model vendors. Providers have their own retention, abuse-monitoring, and AI-training policies, so review them before sending sensitive traffic.
Storing bodies costs us too
Keeping customer prompt data would mean more database storage, security work, retention tooling, and compliance burden. We do not have a product reason, budget, or appetite to do that.
Privacy Policy
Last Updated: 2026-05-05
1. Information We Collect
We collect information you provide directly to us, such as when you create or modify your account, request customer support, or otherwise communicate with us. This information may include:
- Name
- Email address
- Passwords (hashed)
- Account preferences
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and requests
3. Information Sharing
We do not sell your personal information. We may share your information only as described in this policy, such as with vendors and service providers we use to operate our business, or in response to a request for information if we believe disclosure is in accordance with applicable laws laws.
4. Data Retention
We store your personal information for as long as necessary to provide the services you requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements.
5. Security
We take reasonable measures to help protect your personal information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration, and destruction.
6. Access and Control
You have the right to request access to and deletion of your personal information. Please contact us to exercise these rights.
Questions about privacy?
Contact support or review the service terms for platform rules.